Check out our Frequently Asked Questions below. If you still need help please contact us.


Where do you ship to?

Thank you for your interest in AnimeAddictShop! We're thrilled to answer your question.

At AnimeAddictShop, we strive to make our products accessible to anime enthusiasts worldwide. We offer shipping to a wide range of destinations, including but not limited to:

- United States
- Canada
- United Kingdom
- Australia
- European Union countries
- Asia
- South America
- Africa
- Middle East

If you're unsure whether we ship to your specific location, feel free to reach out to our customer support team for assistance. We're here to help make your shopping experience as seamless as possible.

Please note that shipping times and costs may vary depending on your location and the shipping method selected at checkout. We work diligently to ensure timely delivery and provide tracking information for your convenience.

Thank you for considering AnimeAddictShop for your anime-themed needs. We look forward to serving you!

How long does shipping take?

Delivery times vary depending on your location and the shipping method selected at checkout. Generally, orders within the United States can take between 3 to 7 business days for standard shipping, while international orders may take longer. You can track the status of your order using the provided tracking number.

How do I track my order?

Tracking your order at AnimeAddictShop.com is easy and convenient. Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number along with instructions on how to track your package.

To track your order:

Check your email: Look for the confirmation email sent to the email address you provided at the time of purchase. This email will contain your tracking number.

If you encounter any issues or have further questions about tracking your order, feel free to reach out to our customer support team for assistance. We're here to help ensure a smooth and hassle-free shopping experience for all our customers.


How do I return an item?

Returning an item to AnimeAddictShop.com is simple and hassle-free. Here's how you can initiate a return:

Contact Customer Support: Reach out to our friendly customer support team via email or through our website's contact form. Provide details such as your order number, the item(s) you wish to return, and the reason for the return. Our team will guide you through the return process and provide you with any necessary instructions.

Check Eligibility: Before returning an item, please ensure that it meets our return policy criteria. Typically, items must be unused and returned within a specified timeframe from the date of purchase. Some personalized or customized items may be non-returnable, so it's essential to review our return policy for specific details.

Receive Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and any additional instructions for returning the item(s). This RA number is crucial for processing your return efficiently, so please ensure it is included with your returned package.

Pack and Ship: Carefully package the item(s) you wish to return, ensuring they are securely protected to prevent damage during transit. Remember to include the RA number provided by our customer support team. Ship the package back to the address provided by our team or as outlined in the return instructions.

Track Your Return: We recommend using a trackable shipping method when returning your item(s) to ensure they reach us safely. Keep the tracking information handy for your records.

Processing and Refund: Once we receive the returned item(s) and verify their condition, we will process your refund or exchange according to your preference. Refunds are typically issued to the original payment method used for the purchase. Please note that it may take some time for the refund to reflect in your account, depending on your payment provider's processing times.

If you have any further questions or require assistance with your return, don't hesitate to reach out to our customer support team. We're here to help make your shopping experience with AnimeAddictShop.com as smooth and enjoyable as possible!

How long does it take to process my return?

At AnimeAddictShop.com, we strive to make the return process as seamless and efficient as possible for our valued customers. Once your return package has been received at our facility, it typically takes us 1-2 business days to process your return and issue a refund or store credit, depending on your preference.

Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution's policies. Generally, refunds are processed within 5-7 business days after the return has been processed on our end.

If you have any further questions or concerns regarding the status of your return, feel free to reach out to our customer service team at [insert contact information]. We're here to assist you every step of the way and ensure a smooth and satisfactory shopping experience. Thank you for choosing AnimeAddictShop.com!

Can I exchange for a different item?

Certainly! At AnimeAddictShop.com, we want you to be completely satisfied with your purchase. If you would like to exchange an item for a different one, we're here to help make the process as smooth as possible.


What forms of payment do you accept?

We accept payments via major credit cards including Visa, Mastercard, American Express, and Discover. We also offer the option to pay through PayPal for added convenience.

How can I contact customer support?

If you have any questions, concerns, or feedback, our customer support team is here to help. You can reach us via email at info@animeaddictshop.com or through our Contact Us page on the website. We strive to respond to all inquiries promptly and provide assistance whenever needed.

Are there any promotions or discounts available?

We regularly run promotions and offer discounts on select products. To stay updated on our latest deals and offers, be sure to subscribe to our newsletter and follow us on social media platforms.

If you have any further questions or require assistance, please don't hesitate to reach out to us. We're here to make your shopping experience as enjoyable and convenient as possible!

Are your products officially licensed?

At AnimeAddictShop.com, we primarily offer fanart-inspired products rather than officially licensed merchandise. We collaborate with talented artists to create unique designs that celebrate the spirit of anime culture. While our products are not affiliated with any specific anime studios or franchises, they are crafted with love and dedication to bring joy to fellow anime enthusiasts. Our fanart designs are carefully curated to adhere to copyright guidelines and respect the intellectual property of original creators. If you have any further questions regarding our products or their legality, please don't hesitate to contact us.